Some of Alan's views on this digital marketing malarkey ... there's more on: AlanCharlesworth.com

Tuesday, May 20, 2014

locked out ... when I'm already in

This is similar to my previous entry in some ways - except in this one I was trying to access a facility AFTER I had logged in using my name and password. The problem was that the system was not accepting my memorable name. Now, I'm pretty sure I has it right - but anyway, I clicked on the link to get my memorable name sent to me. And got this ..

 As you can see from the 'sign out' link - I was already signed in. And yet the 'name does not match that on our records'. So ... that will be the name I used when I just logged in a few minutes ago. You know ... the name it used when it welcomed me in using - yes - my name. 

Saturday, May 17, 2014

unsubscribing a non-subscription

This is a subject I have covered before, and I suspect there is something nefarious behind it - but I got this email from Cheapflghts.co.uk. 


Now, I may have looked at that site, but I have never purchased from it and I have never subscribed to it ... so I clicked on the 'unsubscribe' button, entered my email in the box and got this ...
 

Yep - the email address they sent me to welcome me as a subscriber to the Cheapflights newsletter isn't an email address that is subscribed to the Cheapflights newsletter.

So ... in a very competitive market, would I ever trust Cheapflghts.co.uk with my holiday flight booking?  

Friday, May 2, 2014

ooops ... Google spams its own email

Google's gmail managed to decide this message from Google was spam and [automatically] put it in my spam folder. Doh!