Sunday, September 25, 2011

computers: can't live without them?

Just another example of computers telling you are wrong - but proving that is not you it is them at the same time. By 'computers' I mean, of course, the people who write their software programmes - computers only do what they are told.
This example is from hotel company Gran Melia. Follow the images down and you will see my rewards card with its number - which subsequently I am told does not exist. Ho hum. 

... and as a footnote: a couple of days after I posted this entry, I got an promotional email from Gran Melia. Here's the header of the email, note my membership number which - you will recall - doesn't exist. Oh, and note also that I have 6312 points, not bad for an 'account' which at least part of their IT system doesn't recognise.

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