Some of Alan's views on this digital marketing malarkey ... there's more on: AlanCharlesworth.com

Saturday, June 29, 2013

no place for no space

I was buying something on the IKEA website for the first time - but was confused when it wouldn't recognise my postcode
 
After a few attempts I used my experience from about 15 years ago when form developers expected the customer to know what those developers were thinking when they designed forms - and I put a space between the first and second parts of the postcode.
 
 
Now, I now postcodes should be split - but how many people know that ... or are even bothered?  
 
My point is that the postcode field in the form can be easily set up to accept postcodes as one 'word' or split. Just plain bad practice from whoever designed the form.

Footnote: when I got confimation of the order the delivery was for 9 days later. I'm not in a hurry for the product - but that's just not good enough.