Some of Alan's views on this digital marketing malarkey ... there's more on: AlanCharlesworth.com

Thursday, June 9, 2011

no entry without a house number and street

Another example to file under 'no big deal' - but if something is worth doing it is worth doing it right.
I was ordering a book from Oxford University Press [us lecturers get them free :-)]  and this was part of the 'checkout' process:
Note how the 'house number and street' has no asterisk, and so is not a 'must fill in field' -  and yet I was not allowed to proceed without something being in it. I appreciate that it is rare to have nothing to put in this box - but my work address is a campus with no numbers or streets. 

Saturday, June 4, 2011

as safe as the Royal Bank of Scotland?

Like a lot of people [I suspect] I sometimes register with websites and then don't visit them again for quite a while  by which tine, of course, I've forgotten the username and password I set up for the account. That happened tome today when I went to the website of one of my credit cards. I typed in what I thought was my username, but got this...
After a couple of other tries I decided that it would seem I had not registered with the account, so went to the 'register' form - where I typed in my a username - the one that had been rejected on the 'sign in' form, and yet I got this ...
So how come RBS's system one form said the username did not exist - but on another that it did?