In my classes I have an exercise to identify legitimate ways of 'encouraging' customers to leave reviews.
This is not such a case.
It
is an attempt to bribe customers to leave 5-star reviews. Long term; it
is not good practice and it will come back to bite any organization who
uses it.
Note: I deleted the name of the company - and am I the only one who thinks that this looks like a template for this message which each organization can add its own details? If so, who provided the template ... surely not eBay or Amazon?
This is not such a case.
Note: I deleted the name of the company - and am I the only one who thinks that this looks like a template for this message which each organization can add its own details? If so, who provided the template ... surely not eBay or Amazon?
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