The web was supposed to have changed that - and I've ranted about this before [see 'bait and switch - opodo] but here's another example.
Still looking for a cheap holiday [see entry below] I completed the relevant details on the deckchair.com form and hit 'search'. This is part of what I got:
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And guess what, despite my putting in the dates on which I could travel, non of the 'subject to availability' holidays were available on the dates I could travel.
GGRRRRRRRRR. What a complete and utter waste of time for everybody involved.
Can you imagine going into a shoe shop and saying you want a pair of size ten shoes, only for the assistant to show you a whole range of shoes that she did not have in size ten?
Or going into a car dealership, saying you want a vehicle to carry two adults and four children and being shown a sports car?
Or sitting in front of a real person in a travel agent, telling her the date you want to travel, and then have her read out a whole load of holidays for different dates. Hmmm, that sound familiar.
Come on deckchair, this is simply shoddy sales/marketing - if you don't have any cheap holidays for the dates I want to travel say so - or better still, use the technology to refine the search or offer me something - anything - on those dates.
Do I need to add that I have deleted deckchair.com from my 'travel' bookmarks?
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