Wednesday, January 6, 2010

Newcastle Airport - it's snow joke II

Following on from an earlier entry - hey Newcastle Airport, it's snow joke - it would appear they do not run any kind of reputation management software and so have not read my blog [or more to the point, do not seem to care too much about their customers].

Last night saw a continuation of the bad weather in the UK, and the morning radio said that Newcastle airport was closed because of the snow. So I immediately went to the airport's website, and here's the front page:

Yep, same as it was on my previous entry on the subject; ie same as always. Similar story on the other relevant pages. The lack of updating is betrayed in this message on the 'latest news' feature:
For those who do not follow football, this match was played 4 days ago. Latest news ???

The same BBC radio news report said that both Gatwick and Bristol airports were closed - I was pleased to see that the website management [read: cutomer care] of those was better, here's their frontpages:

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