These are some of my views on this digital marketing malarkey ... there's more on: AlanCharlesworth.com

Over the years – as you can see – I’ve added to this blog only sporadically. I decided to leave all the old posts ‘live’ as I think they can still be useful in helping folk understand digital marketing.

Oh ... and I write all of these entries myself. There's no AI used on this blog.

Enjoy 😊

Thursday, July 2, 2026

Back to basics?

As with the early Internet, it looks as though pornography is to be the primary source of income for the ai companies? 🤔



Wednesday, July 1, 2026

This makes sense to me

I would like a definition of 'discovering a new product' eg does it mean a product that I've never heard of before, or a new version or brand of something I was previously aware of, but nevertheless this data seems sensible. 



Tuesday, June 30, 2026

Ad spend well spent?

 I've include this not so much for the fact that it is of no interest to me - but take a look at the impressions ...



Monday, June 29, 2026

Remember when this was the next ‘big thing’?

 


buying justice?

Meta and google may have been found liable in Los Angeles and New Mexico for causing harm and failing to protect young people [subject to appeal, of course], but social media platforms seem to have found a way to ensure this doesn't happen elsewhere in the US: vast amounts of cash!

meta, Snap, TikTok and YouTube settled a suit brought by the Kentucky schools district over social media addiction for a total of $27m - eight percent more than the school district's total annual budget. Even if such payments were extrapolated across all 1,300 districts bringing suits against big tech, this would amount to $35 billion. If Meta were liable for a third of that sum [as it was in the Kentucky case, this would equate to roughly one month of the company's operating income. It's easy to buy immunity with infinitely deep pockets.

Private Eye No.1677, June 2026.


Sunday, June 28, 2026

influence?

I just watched a video on YouTube in which a bloke went around a number of campervans, giving a short review of each eg price, size, how many berths, shower etc. He offered no opinion other than comments such as 'the kitchen area is rather small' that is; statements of facts. 

In my eyes he was presenting the video ... but he was billed as an influencer.

He didn't influence me ... the facts did. 

Ho hum.

With whom do you agree ?


 

Saturday, June 27, 2026

Apple no-entry

When Apple don't want to let you use your [Apple] iPhone to log in to your Apple account. My phone tells me it is running IoS 26.5.


Marketing is more than advertising

I could not access the actual report, so do not know the methodology, but these priorities all seem to focus on advertising - not marketing🤔



Friday, June 26, 2026

just a little accounts question ...

Which one of these do you think would be the best investment for your money?




Thursday, June 25, 2026

it's not a bank account

OK, I get security, and I can live with having to access a code on my phone to get into a site, but they're usually four or five digits, not this ...



i agree

'Section 230 of the Communications Decency Act of 1996 ... exempted online media from responsibilities that every other medium is subject to. In essence it told platforms they could publish virtually anything they wanted without liability. It was unprecedented in the history of the nation.

The fiction that 230 created was that online platforms were not publishers (in fact, they are the largest publishers in the world.) But the fiction has allowed them to accumulate trillions of dollars by publishing lies, porn, deep fakes, hate material, violent material, libels, and mountains of despicable trash without any responsibility or liability.

The judge in Germany ruled that by using their AI systems to produce new content, Google was no longer protected by 230 and were clearly publishers. The court said that displaying third-party links is "search," but having  AI systems create and rewrite information creates new content, and that makes Google legally a publisher.'

Bob Hoffman in his Ad Contrarian Newsletter June 21, 2026.

I've been - happily - with Gmail from the very beginning [when it was Google mail], but getting these ads over my inbox every time I open it up is turning me against it.

 


Wednesday, June 24, 2026

according to ai ... it's shorter coming back

The result of two searches on Google, both asking how far it is from one place to another but each search being in a different direction.

Tuesday, June 23, 2026

it's funny 'cos it's true

 


Know your subject

 I find this frustrating. The folk writing this stuff should know that ‘marketing’ and ‘advertising’ are NOT the same thing.



Monday, June 22, 2026

aiding and abetting false advertising?

I was listening to a podcast sponsored by Shopify, and part of the introduction 'ad' the voice over said that - amongst many other things - the service "enhances product photography". I hope they just mean they improve the quality of pictures, because enhancing the product in a picture is illegal.

Sunday, June 21, 2026

Just sayin' ...

Google's main income comes from advertising.

Amazon's main income comes from advertising.

and now ...

When Uber started 'Uber Advertising' the company went from a $1.8bn loss to a profit of $1.1bn.

why bother?

I'm not sure where to start with this email 'advert'. 

1 I'm of an age that my own father is long gone.

2 I'm not a father. Furthermore, it might be upsetting for a father who has lost a child - or a man who wanted, but couldn't have, a child.

3 The prices are in dollars. It is a US company, but I bought a product in pounds from the company's UK outlet.

4 The products being sold are firmly in the 'one-off' category of purchase. How many motorhomes does the average person have? Even if the answer is not 'none' - few [any?] has more than one, so why buy two reversing cameras?




Saturday, June 20, 2026

do you agree?

This is from the U.S. ... are the numbers the same for your country?  One thing that is not in doubt is that 'mostly online' is the lowest in all categories.




Wednesday, June 17, 2026

a reminder ...

Microsoft's official terms and conditions say that 'Copilot is for entertainment purposes only' 

Are you using it for anything else? 

Is your boss insisting you use it at work?

Just sayin'.

Monday, June 15, 2026

and your job is ... ?

It would appear that [too?] many ANA members don't understand advertising. Just in case you're not aware, ANA stands for 'Association of National Advertisers'.



Sunday, June 14, 2026

really?


All grok can offer is a list of generic problems that cars have. Google's ai once advised me that a common problem with my van was the spark plugs. The make/model of van I own has only diesel engines [in case you don't know, diesels don't have spark plugs].

Monday, June 8, 2026

the [mis] use of ai

At a recent social event, I ran into a gentleman who I had several times advised on digital marketing for his medium-sized business. Our conversation got round to AI – and he just rolled his eyes and shook his head.

Twenty-odd years ago he had consulted me on how his organisation could best use email. I had advised him that as around 80% of his outgoing email was the same few messages that he should create templates, so that all staff sending ‘repeat’ emails [e.g. confirming delivery of goods and confirming receipt of an order] sent out emails in the same layout, same font and in the agreed ‘voice’ of the organisation. Each message was clear and concise, checked by his solicitors to ensure there would be no legal issues raised by addressees of the emails. As a result – even when employees changed – all outgoing messages remained consistent. 

The owner had then retired, and his son had taken over the business. Last year his son decided that all the templates could be scrapped and staff use AI for email generation. The result was – in the old man’s words – ‘utter chaos’. Every outgoing email was different, different style different voice, different colours … different everything.

My client knew nothing of this until news of a legal claim against the company arose because an outgoing email had not made clear what was required or what should happen. As a result, a customer lost [a lot] of money and was claiming that money – and expenses – back from the business.

I suggested he get someone in to advise his son on the use of artificial intelligence in the business.

Saturday, June 6, 2026

is this a trustworthy list?

Apart from Wikipedia - and why not go direct to that website instead of using an LLM? - I'm not sure I would have a great deal of faith in content from these sites. Reddit in particular as much of it is simply folk's opinions.




Friday, June 5, 2026

it's an advantage of the internet

In the early days of the web when I was 'selling' the Internet to organizations, one of the major positives over printed media was that content could be changed in minutes rather than having to reprint leaflets/brochures/etc.

And yet 30 years later you can still find web pages [like this one] that are 13 years out of date. In this case, someone planning a visit to Cleethorpes could have no confidence that this car park still exists.  I'm pretty sure that if it does, the price will have gone up. Oh - and the link I've underlined doesn't work.




Wednesday, June 3, 2026

d2c … I don't think so

The headline of the article - in reality, it was an ad for a podcast interview - said "2 Bootstrapped D2C Brands, 1 CEO"*. However, when I read the content it was about a business that buys in products then sells them online. This is online retailing [e-commerce] IT IS NOT D2C. D2C is when a manufacturer/producer sells products direct to the end consumer ie without a third party being involved.

As far as I am concerned everyone that is involved in the business and article does not have knowledge of what marketing really is.

*Note: I'm not adding a link to the article as I don't think it's worth your time reading it.

Sunday, May 31, 2026

excellent analogy

Seen on X, from @Emma_Turner75

"Making a microwave dinner is easy. You put it in the microwave, press a button & it’s done.  

Making a microwave dinner doesn’t teach you how to cook; you’re then reliant on microwave meals to eat.

Bypassing the hard thinking necessary for learning with AI use is just microwaving."

Friday, May 29, 2026

I agree completely ...

"In practice, however, technology is never neutral because it takes on the characteristics of those who devise it, finance it, regulate it and use it".

Pope Leo, May 15, 2026.

The reference is to artificial intelligence.


Wednesday, May 27, 2026

links - but to what?

Dark on light is easiest to read. That includes text links.

 


Monday, May 25, 2026

why search for something that isn't there?

I'm a fan of filters when searching a website for something to buy ... but listing what's out of stock?



Thursday, May 21, 2026

a place of your own?

For years [about 30] I used to tell students that they should register their name as a domain name and set up their own web page. 

Now that artificial intelligence dominates search [apparently] and folk ignore search engines and social platforms when researching people [eg for job applications] that advice is more than ever relevant.

What could be better than your own CV that can be changed only by you? 

the same in Europe?

This research is from the USA where Amazon dominates e-commerce and so I would expect that figure to be lower over here. If they're honest [are there any who are? 😏] I think those folk selling AI would be  disappointed at these results.



Wednesday, May 20, 2026

what do you think?

The headline of this article says "Influencers Are Still Making Their Mark with Gen Z" ... but is that the case when none of the numbers are over 50%? And what about the research methodology ... what is a 'celebrity or influencer'? eg if you follow one sports person do you appear in this survey's results.



Tuesday, May 19, 2026

how long?

Six weeks seems a long time to enter something on to a computer?





Sunday, May 17, 2026

where's that then?

This map - is it a map? - is the result in the search featured in the previous post. It's a town-centre shopping precinct which could be in just about any town or city in the UK. Ho hum.



there's no such place

Sunderland is in the county of Tyne and Wear ... Durham is a city about 20 miles from Sunderland. No excuse. None. 




why not just write it to start with?

Saw this 'tip' from a source I normally value. But: it's for writing website content - so not thousands of words - so wouldn't it be quicker, and more effective, to just write it off the top of your head and not use ai? 




Saturday, May 16, 2026

now you see it ...

 ... now you don't. A lack of testing, methinks [and poor design in the first place].



Thursday, May 14, 2026

nice sign

A few weeks ago I posted a story of a business where the opening hours were hard to find. Well, here's an example of good practice. This is from the google listing for a business, with the search being outside it's hours of business. Note that after you've set it up, Google does the work for you.



Tuesday, May 12, 2026

in the great scheme of things ...

 ... five minutes isn't that long. But it is.



Monday, May 11, 2026

Ad spend well spent?

Five million impressions for an ad that seems to be for a podcast 🤔 

Whatever it's about, why did the advertiser/X think I would be interested?



Sunday, May 10, 2026

Ad spend well spent?

 I have no idea what either of these are advertising ... 



Friday, May 8, 2026

ai shopping assistants ...

 ... these numbers seem a little generous to me, I'd like to see the research methodology 🤔



Tuesday, May 5, 2026

what's the point if ...

... 'Grok can make mistakes', [you should] 'verify its outputs'.

In case you're not a follower of football: it was 2-0 at half time [surely every report on this match anywhere on the web would have reported this correctly], particularly as the third goal [on the hour mark] came in the second half. If an LLM can get something as simple and obvious as this wrong, why would to trust it for anything important?



one thing you don't change is your team [3]

 And these are local rivals to my team ... 


Sunday, May 3, 2026