These are some of my views on this digital marketing malarkey ... there's more on: AlanCharlesworth.com

Over the years – as you can see – I’ve added to this blog only sporadically. I decided to leave all the old posts ‘live’ as I think they can still be useful in helping folk understand digital marketing.

Oh ... and I write all of these entries myself. There's no AI used on this blog.

Enjoy 😊

Thursday, July 9, 2026

excellent, well done

Bought some shoes. Didn't fit. Completed online form. No quibble. Produced label for return postage [which I had to print, the only negative]. No charge for return shipping. Email confirming receipt. Then this email. 


👏👏👏

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